At Recurv-X, we strive to provide our customers with the best shopping experience. However, we understand that there may be instances where you need to cancel your order. Please review our cancellation policy below:

Order Cancellation Window

You can cancel your order before it has been processed. Once an order has moved to the processing stage, it can no longer be canceled. Please note that our order processing time typically takes between 24 to 48 hours.

Non-Cancellable Items

Cancellations are not accepted for:

• Sale items or products purchased during promotional events.

How to Cancel Your Order

To cancel your order, please reach out to our support team as soon as possible via email at help-recurvx@gmail.com or WhatsApp on +91 9819863301. Ensure that you provide your order number for faster assistance.

Refund Process for Cancellations

If your cancellation request is received before the order has been processed, a full refund will be issued. The refund process may take approximately 5-7 business days from the time the cancellation is confirmed.

Exceptions

Orders that have already been processed or shipped are not eligible for cancellation.

Please refer to our Return & Refund Policy for further instructions on how to return a product after receiving it.